FAQ

Redefining Modern Living, One Upgrade at a Time

Frequently asked questions
Where do your products ship from?

Our products ship directly from our trusted suppliers in the US, Europe, and select international warehouses. This allows us to deliver quickly while keeping costs low for our customers.
How long does shipping take?

US & Europe: 3–10 business days

(You’ll always receive a tracking number by email once your order is shipped.)
Do you offer free shipping?~

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if I receive a damaged or faulty item?

No stress — simply contact us within 14 days of delivery at [support@yourstore.com] with a photo of the issue. We’ll process a replacement or refund right away.
Can I return a product if I change my mind?

Yes — we accept returns within 14 days of delivery as long as the product is unused and in its original packaging. Return shipping is the customer’s responsibility.
Are ebooks refundable?

Since ebooks are digital products, they cannot be refunded once downloaded. But if you have trouble accessing your file, we’ll fix it fast.
How do I contact support?

Reach us anytime at support@trivetoday.com  or info@trivetoday.com— we usually reply within 24 hours (Mon–Fri).